Declaration on
Accessibility

This accessibility statement applies to the web address – www.kaiserbaeder-auf-usedom.de 


KaiserbäderTourismusService GmbH endeavours to make its website barrier-free in accordance with Section 14 Paragraph 1 of the Mecklenburg-Vorpommern State Disability Equality Act (LBGG MV) and the Mecklenburg-Vorpommern Barrier-Free Information Technology Ordinance (BITVO MV) in their currently valid versions.

Operating instructions

For improved accessibility, the third-party extension Eye-Able® (https://eye-able.com) is used. This allows adaptation to individual limitations and supports contrast modes, color blindness adjustments, font sizes, as well as the ability to turn off animations or have the website read aloud.
State of compliance with the requirements

State of compliance with the requirements

This website is partially compliant with the requirements of the LBGG MV and the BITVO MV. The incompatibilities and/or exceptions are listed below.

Non-accessible content

The content listed below is not accessible for the following reasons:

Incompatibility with the LBGG MV and the BITVO MV

Non-text content:

  • Several elements are missing alternative text
  • Several images have the file name as alternative text, or it is missing entirely
  • Some elements are only decorative

Graphics:

  • In some places, graphics are used with text, in some cases the text contained cannot be captured using the alternative text.

Audio-Visual Media:

  • Many videos do not have subtitles
  • Audio content does not have audio descriptions

Documents:

  • Most PDF and Word documents are not accessible

Focusing:

  • Occasionally, it is not clear that elements are in keyboard focus
  • Some invisible elements can be focused.

Contrast:

  • In some cases, the minimum contrast requirements are not met
  • Links in the body text differ in color from the surrounding text; when interacting with the text, it is underlined and gets a color with a higher contrast compared to the background; without interaction, the contrast is not sufficient

Contrast:

  • In some cases, the minimum contrast requirements are not met
  • Links in the body text differ in color from the surrounding text; when interacting with the text, it is underlined and gets a color with a higher contrast compared to the background; without interaction, the contrast is not sufficient

Third-party integrations:

  • Instagram Feed Pro Basic
    • The integration of the Instagram feed cannot be made accessible and must be adapted by the plug-in developer.          
  • Panomax webcams (https://www.panomax.com):
    • The integration of our webcams is not completely accessible
    • Some elements in the webcams have no alternative text

Sign language:

  • There are no explanations of content in German Sign Language.

Heading hierarchy:

  • In some cases the heading hierarchy is not entirely clear.

Link purpose:

  • Multiple link texts are not meaningful.

Error:

  • Error messages in forms are not sufficiently marked

Creation of the accessibility statement

This statement was prepared on June 23, 2025.

The statement was last reviewed on June 27, 2025.

Feedback and contact details

Do you have a comment or suggestion regarding barriers on this website? Please contact us. We will explain the barriers to you. You can learn about the exceptions we have made.
We will answer your questions as quickly as possible, but no later than within the statutory six-week deadline. Thank you for your feedback.

Accessibility feedback form

  • Ideally, enter the URL (domain) of the subpage you would like to provide feedback on.
  • Drag files here or
    Accepted file types: jpg, png, pdf, Max. file size: 5 MB.
      Optionally, attach one or more screenshots to your request. You can attach images (JPG, PNG) and PDF files up to a total size of 5 MB.
    • If you would like an answer, please provide your name and a contact option:

    Enforcement Procedures

    Contact of the body responsible for the enforcement procedure

    Phone:
    038378 244 44

    Email:
    info@kaiserbaeder-auf-usedom.de

    Address:
    Imperial Baths Tourism Service GmbH
    Waldstrasse 1
    17429 Bansin seaside resort

    Are you dissatisfied with the way your request has been handled? Or have you not received a response to your feedback within six weeks? In this case, you can submit a request to the Mecklenburg-Vorpommern Monitoring Body for Digital Accessibility of Public Bodies to review the regulations and measures stated in the Accessibility Statement.

    The monitoring body is responsible for the complaint and enforcement procedure according to Section 2 Paragraph 1 BITVO MV.
    Upon your request, the authority will examine whether further action is necessary against the public authority. The complaint and enforcement procedure is free of charge for you as the complainant. You do not need legal representation.

    After receiving the complaint, the following steps will be taken:

    • Checking whether actual violations of accessibility can be identified
    • The public authority is requested to remedy the deficiencies within a specified period and will receive proposals for implementation.
    • If the public authority does not comply with the complaint, it must justify this to the supervisory authority
    • All parties involved will be informed about the status of the proceedings
    • Conclusion of the enforcement procedure by means of a summary final notice to the complainant and an explanation of the implementation.
    • Inform the public body and the relevant technical or legal supervisory authority

    You can report your complaint as follows. Please provide your name, address, website/mobile application, and the reason for the complaint.

    Independently of the complaint procedure, the enforcement procedure can also be initiated by the Monitoring Body for Digital Accessibility of Public Bodies MV itself on the basis of identified deficiencies.

    The website of the Monitoring Body for Digital Accessibility of Public Bodies MV can be found at: www.barrierefreies-web-mv.de.