Contact & Tourist Information
Reservation Center
Are you looking for a spacious vacation rental, a small guesthouse, or a wellness hotel in the Kaiserbäder of Ahlbeck, Heringsdorf, or Bansin? We have the perfect option for you from among over 2,000 accommodations.
Our booking center is available to provide personalized advice and handle your reservation.
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Tourist Information Centers in the Kaiserbäder
At the tourist information centers in Ahlbeck, Heringsdorf, and Bansin, you’ll not only find background information and insider tips on the Kaiserbäder, but you’ll also be well-informed about events, things to discover, and experiences.
Heringsdorf Tourist Information
Delbrückstraße 69
17424 Seebad Heringsdorf
Current Hours of Operation
November – March
Monday–Friday
9:00 a.m. – 5:00 p.m.
Saturday
10:00 a.m. – 3:00 p.m.
Sunday
10:00 a.m. – 1:00 p.m.
Holiday
December 24–26
Closed
December 31
9:00 a.m. – 3:00 p.m.
January 1
Closed
April–October
Monday–Friday
9:00 a.m. – 5:00 p.m.
Saturday
10:00 a.m. – 4:00 p.m.
Sunday
10:00 a.m. – 4:00 p.m.
Holiday
Easter
10:00 a.m. – 3:00 p.m.
May 1
10:00 a.m. – 3:00 p.m.
Pentecost / Ascension Day
10:00 a.m. – 3:00 p.m.
October 3 and 31
10:00 a.m. – 3:00 p.m.
Ahlbeck Tourist Information
Dünenstraße 45
17419 Seebad Ahlbeck
Current Hours of Operation
November – March
Monday–Friday
9:00 a.m. – 5:00 p.m.
Saturday
10:00 a.m. – 3:00 p.m.
Sunday
10:00 a.m. – 1:00 p.m.
Holiday
December 24–26
Closed
December 31
9:00 a.m. – 3:00 p.m.
January 1
Closed
April–October
Monday–Friday
9:00 a.m. – 5:00 p.m.
Saturday
10:00 a.m. – 3:00 p.m.
Sunday
10:00 a.m. – 3:00 p.m.
Holiday
Easter
10:00 a.m. – 3:00 p.m.
May 1
10:00 a.m. – 3:00 p.m.
Pentecost / Ascension Day
10:00 a.m. – 3:00 p.m.
October 3 and 31
10:00 a.m. – 3:00 p.m.
Bansin Tourist Information
An der Seebrücke
17429 Seebad Bansin
Current Hours of Operation
November – March
Monday–Friday
9:00 a.m. – 5:00 p.m.
Saturday
10:00 a.m. – 3:00 p.m.
Sunday
10:00 a.m. – 1:00 p.m.
Holiday
December 24–26
Closed
December 31
9:00 a.m. – 3:00 p.m.
January 1
Closed
April–October
Monday–Friday
9:00 a.m. – 5:00 p.m.
Saturday
10:00 a.m. – 3:00 p.m.
Sunday
10:00 a.m. – 3:00 p.m.
Holiday
Easter
10:00 a.m. – 3:00 p.m.
May 1
10:00 a.m. – 3:00 p.m.
Pentecost / Ascension Day
10:00 a.m. – 3:00 p.m.
October 3 and 31
10:00 a.m. – 3:00 p.m.
Events Department
Would you like more information about an activity, to participate in an event, or to cancel a ticket?
Our events department not only provides detailed information about the attractions and experiences in the Kaiserbäder, but is also happy to assist you with any questions you may have regarding events in Ahlbeck, Heringsdorf, and Bansin.